Disabled Policy

Salford City Reds would like to make all of our disabled supporters aware that we have now assigned Steve McNally as the Disabled Supporters’ Liaison Officer. Steve will now be handling all questions disabled supporters may have, as well as addressing any specific needs or problems that may arise. He can be reached on 0161 736 6564 ext 303 and would be more than happy to help in any way to ensure your visits to The Willows are as pleasant as possible, whether you are a Salford City Reds fan or a follower of the visiting team.

DISABLED ADMISSION POLICY
The Willows is licensed to cater for 25 wheelchair-bound supporters, with a dedicated wheelchair area providing superior views from a raised platform (these are in fact some of the best views in the house!) for 10 wheelchair-bound supporters and their carers.  Tickets for this section will be sold on a first come, first served basis, so it’s always best to contact the club early to reserve your place.

In accordance with the official RFL Code of Conduct for spectators with disabilities Salford City Reds charges full Ground Admission price (or concession where applicable) for the disabled supporter, and allows a carer to accompany them free of charge.
Pricing for disabled spectators is as follows:

Disabled Adult: £20
Disabled Child: £10
Carers: FREE
*pre-purchased tickets are subject to a £2 discount from matchday prices.

DEDICATED STEWARD
To ensure spectators with disabilities are satisfied and receive a high level of service once inside The Willows the club employs a steward who is dedicated to servicing the needs of our disabled supporters.

ACCESS TO RETAIL
Salford City Reds realises that, given the presence of steps outside the Club Shop it can be difficult for some disabled supporters to get inside the Shop. At this moment in time extensive renovations to this area to provide full disabled access are impossible, for both financial and logistical reasons (we are moving in less than two years after all). That said, we are NOT neglecting the needs of our disabled supporters and have implemented the following fixes and procedures to negate the problem.

If disabled supporters wish to shop on a non-match day there are a couple of ways they can do this. Most convenient is the newly launched online shop (which actually carries a bigger range than the Club Shop!) which can be browsed from the comfort of your own home. For those supporters who don’t have access to the internet, don’t have a credit or debit card or simply don’t feel comfortable buying online, the Club Shop staff are more than happy to bring merchandise out to you for viewing – all you have to do is ask. It would help us if you could call first (0161 736 6564) to let us know when to expect you, but this is not a necessity.

IN LEAGUE TOGETHER
The RFL has launched a dedicated section on its website which aims to provide supporters with disabilities information they may require when attending games at engage Super League and Co-operative National League grounds.

The information, which is under the ‘In League Together’ banner on the RFL website, provides detailed information on the facilities available at each ground and has been put together in conjunction with the Rugby League Disabled Supporters Association (RLDSA).

Information on the site includes the number of wheelchair spaces available at each stadium, the suitability for guide dogs, accessibility to toilets and refreshments, and the name and contact number of each club’s disabled liaison officer.

Emma Rosewarne, RFL Operations Director said: “The RFL is committed to increasing access for all spectators and is delighted to have worked in partnership with the RLDSA on this project.
“We believe we are making a positive move by making this information available on-line and hope that those who download it find it useful.”
Gill Johnson, Chair of the RLDSA, said: “ By working with the RFL to develop these guides we hope that all the information needed for disabled spectators to enjoy our great game with their families or independently is in one place and easily accessible.

“Rugby League is an inclusive family sport and we look forward to continuing our support to the RFL in developing this further in the future.”